FAQ

About Ameego

How does Ameego help me learn a foreign language?

By conversing with Ameego’s various friends, you can naturally pick up the language.

After each conversation, you’ll get a review report to revisit and learn key expressions.

What are Ameego’s AI friends like?

Each Ameego friend has their own nationality, job, and interests. Their accents, speech styles, and expressions also differ, giving you a chance to experience a range of conversation styles.

You can stick to chatting with a friend you really click with, or keep meeting new ones—it's up to you!

Using the Service

I’d like Ameego to correct my speaking!

You can customize how Ameego corrects you by adjusting the settings:

-Active – You’ll receive direct, proactive corrections every time you speak.

-Natural – You’ll get rephrased feedback without disrupting the flow of conversation.

-Minimal – Only major or repeated mistakes will be corrected.

When will I get my review report?

Whenever you talk for at least 2 minutes, a report is generated automatically.

About 2–3 minutes after the call ends, your report will be ready, and you’ll be notified so you can check it.

What is Speaking Mileage?

Speaking Mileage is a running total of the words you’ve spoken while chatting with Ameego.

The more you speak, the more mileage you accumulate—and the more your skills will improve!

We’re working on special rewards for those who consistently build up their mileage, so stay tuned!

Subscription & Payment

I’m running out of hearts!

If you need more hearts, simply upgrade your subscription plan 🤗

Even if your current subscription period hasn’t ended, you can upgrade at any time.

I subscribed but never received my hearts

If you haven’t received your hearts after subscribing, it’s likely that Apple or Google’s payment processing is delayed, or there was a temporary server issue.

After a short wait, try fully closing and reopening the app or logging out and logging back in.

If that doesn’t resolve the issue, go to Settings and select Restore Purchases, or try purchasing the same plan again. Don’t worry—you won’t be charged twice as long as you’re still within your current subscription period.

I want a refund

Unfortunately, Apple and Google are solely responsible for handling refunds of in-app purchases made through the App Store or Play Store, so we can’t process them directly. Please follow the instructions in the links below to request a refund.

Apple App Store Refund Information

https://support.apple.com/en-us/118223

Google Play Store Refund Information

https://support.google.com/googleplay/answer/15574897/?hl=en